Terms & Conditions
Please read these terms carefully before using the store
Welcome to the Vitalita Coffee store. By using this website and placing an order, you agree to these terms and conditions.
1. About Vitalita Coffee
Vitalita Coffee is a coffee brand serving customers across Egypt.
2. Products & Pricing
All prices are displayed in Egyptian Pounds. We take care to keep product and pricing information accurate, while retaining the right to update products, prices, or offers in the future without affecting confirmed orders.
3. Orders & Payment
The currently available payment method is cash on delivery only. An order may be refused or cancelled in case of a clear pricing or product error or suspected misuse.
4. Shipping & Delivery
We ship within Egypt. Shipping fees are applied according to the shipping policy at checkout, and delivery timing may be affected by factors outside our control.
5. Returns & Exchanges
All returns and exchanges are subject to the Return & Exchange Policy published on the website.
6. Product Quality & Freshness
Every pack carries a clear roast date. Store coffee in a dry place away from heat and humidity to help preserve flavour and aroma.
7. Intellectual Property
All website content, including text, images, logos, and designs, is owned or licensed by Vitalita Coffee and may not be used without written permission.
8. Limitation of Liability
We make every effort to ensure accurate information and product quality. Vitalita Coffee is not responsible for damage resulting from misuse or improper storage.
9. Privacy
We respect your privacy and use customer data only as needed to process orders and improve the service, in accordance with applicable laws and policies.
10. Governing Law
These terms are governed by the laws of the Arab Republic of Egypt, and Egyptian courts have jurisdiction over disputes arising from them.
11. Updates & Contact
We may update these terms from time to time. Contact us at info@vitalita-coffee.com or WhatsApp +20 100 000 0000.
